Terms of Service

HoodHelp is a peer-to-peer digital marketplace created and operated by Miloš Bošković. The platform enables individuals ("Users") to post requests for help with everyday tasks ("Jobs") and connect with other individuals willing to provide assistance ("Helpers").

HoodHelp acts solely as an intermediary/connector platform. We do not employ Helpers, supervise services, guarantee outcomes, or act as a party to any agreement between Users and Helpers.

The platform is currently in an early access phase. All core features are free during this period as we grow the community.

• You must be at least 18 years old to use HoodHelp.
• You must provide accurate, complete, and current information during registration.
• You are responsible for maintaining the confidentiality of your account credentials.
• You may not create multiple accounts or impersonate another person.
• HoodHelp reserves the right to suspend or terminate accounts that violate these Terms.

By using HoodHelp, you agree to:

• Use the platform only for lawful purposes.
• Communicate honestly and respectfully with other users.
• Not post false, misleading, or fraudulent job requests or Helper profiles.
• Not harass, threaten, discriminate against, or abuse any other user.
• Not use the platform to solicit or perform illegal services.
• Report any suspicious behavior to infohoodhelp@gmail.com.

During the early access period, HoodHelp does not process or handle payments. All financial arrangements are made directly between Users and Helpers.

After the early access phase, subscription plans and platform fees will apply. Users and Helpers will be notified with at least 30 days' notice before any fees are introduced.

HoodHelp is not responsible for any disputes arising from payment arrangements made between users outside the platform.

Helpers may optionally submit identity documents for verification. Verification indicates that we have reviewed submitted documents — it does not guarantee the quality, reliability, or safety of the Helper's services.

HoodHelp does not conduct criminal background checks as a standard requirement. Users are encouraged to exercise their own judgment when selecting a Helper.

HoodHelp and its creator Miloš Bošković are not liable for:

• Any damages, losses, or injuries resulting from services arranged through the platform.
• The conduct or negligence of any Helper or User.
• Disputes over payment, service quality, or task completion.
• Loss of data, downtime, or technical failures.
• Indirect, incidental, consequential, or punitive damages of any kind.

Our total liability to you for any claim arising out of these Terms shall not exceed €0 during the free early access period.

The following are strictly prohibited on HoodHelp:

• Offering or requesting illegal services of any kind.
• Spam, unsolicited advertising, or scraping platform data.
• Posting fake reviews or manipulating the reputation system.
• Attempting to hack, exploit, or disrupt the platform.
• Using the platform for human trafficking, exploitation, or abuse.

Violations result in immediate account termination without recourse.

All content, design, branding, and code of HoodHelp is owned by Miloš Bošković and protected under applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works without express written permission.

By posting content (job descriptions, photos, reviews) on HoodHelp, you grant us a non-exclusive, royalty-free license to display that content on the platform.

These Terms are governed by the laws of Montenegro. Any disputes shall first be attempted to be resolved amicably by contacting us at infohoodhelp@gmail.com.

If a dispute cannot be resolved informally, it shall be subject to the exclusive jurisdiction of the courts of Montenegro.

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated date. Continued use of the platform after changes constitutes your acceptance of the revised Terms.